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Expertise

Supply chain

In the world of animal health and pet care, precision and reliability are everything. At SV Companies, our Supply Chain Division ensures that every product — from vaccines and pharmaceuticals to pet nutrition and equipment — moves safely, efficiently, and compliantly through our regional network.

We operate across multiple countries with a single promise: to deliver the right product, to the right place, at the right time — every time.

The Supply Chain Division isn’t just a logistical backbone; it’s a strategic engine that connects our partners, customers, and brands through world-class operations, technology, and human expertise. From procurement and storage to customs clearance and last-mile delivery, we manage the complexity so our clients can focus on care, performance, and growth.

Our Mission:

Moving with Purpose

The heart of our mission is service — ensuring that every veterinarian, retailer, and distributor across the GCC can rely on SV Companies for uninterrupted product availability. Our supply chain is designed to uphold product integrity, regulatory compliance, and service excellence from supplier to shelf.

Operating in the GCC means navigating borders, regulations, climates, and timelines. What keeps us efficient isn’t just infrastructure — it’s adaptability. We’ve built a system that’s both resilient and responsive, able to meet the evolving needs of a region that’s growing rapidly in sophistication and scale.

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Logistics

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Our logistics in numbers

We operate across five GCC countries, ensuring every product reaches its destination with precision and care.

Behind every delivery is a team driven by innovation, coordination, and purpose.

Logistics solutions

We operate across five GCC countries, ensuring every product reaches its destination with precision and care.

Behind every delivery is a team driven by innovation, coordination, and purpose.

45K Orders fulfilled annually
15000 m² Climate-controlled warehousing capacity
90 Delivery Vehicles
99 % On-time delivery rate

We’re not just delivering products. We’re delivering trust, care, and impact. Every mile, every shipment, every handshake contributes to a mission larger than logistics: the well-being of the animals and professionals we serve.

Mohieldin Hassan
Regional Operations & Logistics Manager

The Foundations of Our Supply Chain

Strategic Procurement

Procurement at SV Companies is guided by more than price, it’s driven by partnership. Our purchasing team, in collaboration with compliance and brand divisions, ensures that every supplier meets stringent quality, ethical, and sustainability criteria.

We maintain long-standing relationships with leading manufacturers worldwide, ensuring continuous supply and negotiated value that benefits our partners and clients alike.

Our procurement system emphasizes:

  • Transparent vendor selection and evaluation

  • Strategic stock planning aligned with market forecasts

  • Efficient order consolidation to reduce lead times and costs

  • Long-term supplier development for shared success

By integrating purchasing decisions with real-time data analytics, we can anticipate shifts in demand and adjust proactively, ensuring that product flow remains smooth — even during global disruptions.

The Foundations of Our Supply Chain

Warehousing Excellence

Our regional warehouses are more than storage spaces — they are precision-controlled environments designed to preserve product quality and safety.

Each facility is equipped with temperature-controlled zones, monitoring systems, and redundant power and data backup. From vaccines requiring cold-chain conditions to pet food needing moisture control, every category is handled according to its specific requirements.

We use Warehouse Management Systems (WMS) to ensure:

  • Real-time visibility of stock levels

  • Batch and lot traceability

  • Automated expiration tracking

  • Optimized space utilization and picking accuracy

By linking all facilities digitally, we’ve created a synchronized inventory network that allows for seamless reallocation and order fulfillment across the region.

The Foundations of Our Supply Chain

Logistics and Transportation

In a region as diverse as the GCC, logistics is both an art and a science. Our logistics operations cover multi-modal transportation, including land, air, and sea freight, ensuring flexibility and reliability regardless of destination.

Our fleet and partners adhere to strict delivery protocols, maintaining temperature consistency, packaging integrity, and accuracy.

We manage:

  • Country-specific import and export procedures

  • Customs documentation and clearance

  • Route optimization for cost and time efficiency

  • End-to-end delivery monitoring with service-level reporting

Our logistics teams work around the clock, ensuring every product reaches its destination safely — whether it’s a clinic in Muscat, a retailer in Doha, or a distributor in Abu Dhabi.

Technology as the Core of Our Efficiency

Digital transformation has redefined how we manage logistics. Through our systems, we’ve built full visibility across procurement, warehousing, and delivery operations.

Data-driven insights allow us to forecast demand, detect inefficiencies, and make informed decisions in real time. Automated alerts ensure that products nearing expiration are rotated efficiently, while predictive analytics help us prepare for seasonal fluctuations and market trends.

Key digital capabilities include:

  • Demand Forecasting

  • Inventory Dashboards with cross-regional analytics

  • Smart Routing Tools for transport optimization

  • Compliance Integration to ensure all shipments meet legal requirements

This integration between technology and operations enables SV Companies to remain agile — able to pivot quickly, optimize resources, and consistently deliver excellence.

Regional Reach and Coordination

Our supply chain spans the UAE, Oman, Qatar, Kuwait, and Bahrain, with plans for further expansion. Each regional hub is connected through shared processes, unified data systems, and collaborative leadership.

Our model balances central oversight with local autonomy — giving each branch the flexibility to adapt to local regulations and market needs while maintaining SV’s standards of performance and quality.

This regional structure not only enhances our operational resilience but also strengthens our customer experience by ensuring faster delivery times and better support.

Crisis Management and Resilience

The past decade has demonstrated that agility is essential in the face of global challenges — from border closures to supply disruptions.

SV Companies has built redundancy and resilience into its supply chain by diversifying routes, suppliers, and warehouse capacity. Our crisis management protocols include scenario modeling, emergency logistics coordination, and digital contingency planning.

During periods of disruption, our teams have consistently ensured continuity of service — maintaining deliveries to critical clients and healthcare providers when others could not.

Closing Statement

The SV Companies Supply Chain represents precision in motion, where technology meets responsibility and efficiency meets purpose. With every delivery, we reinforce a promise: to move the industry forward with integrity, innovation, and care.